TERMS OF SERVICE

Effective Date: January 1, 2026

SMS Messaging Terms & Compliance

1. Program Description

JC&E, LLC offers an SMS messaging program to customers who book appointments through our website (https://jcehvac.com) or through our online scheduling forms and explicitly opt in to receive SMS notifications.

Opt-in consent is collected via web forms that include a dedicated SMS consent checkbox. By checking this box, you agree to receive appointment confirmations, reminders, scheduling updates, and customer support communications via SMS.

Consent to receive SMS messages is not a condition of purchase.

2. Message Frequency

Message frequency varies depending on your appointment activity and service usage.

3. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. For questions about your text or data plan, contact your wireless provider.

4. Cancellation Instructions

You can cancel the SMS service at any time by replying “STOP” to any message received from us.

After sending “STOP,” you will receive confirmation of your unsubscribe status. Following this confirmation, you will no longer receive SMS messages from JC&E, LLC.

To rejoin, complete the opt-in process again via our website.

5. Support Information

For assistance, reply “HELP” to any message or contact us directly at:

Phone: +1 (505) 238-7107

Email: [email protected]

6. Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

7. Age Restriction

You must be 18 years or older to participate in our SMS program.

8. Privacy Policy

For privacy-related information, please review our Privacy Policy at:

https://jcehvac.com/privacy-policy

JC&E, LLC complies with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

General Website Terms of Service

This website (“Site”) is owned and operated by JC&E, LLC (“Company,” “we,” or “us”).

By accessing or using this Site, you agree to be bound by these Terms of Service and our Privacy Policy.

Intellectual Property

All content on this Site, including logos, text, images, and design elements, is the property of JC&E, LLC and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without written permission.

Disclaimer

All information provided on this Site is for general informational purposes only and is provided “as is” without warranties of any kind.

We do not guarantee that the Site will be error-free or uninterrupted.

Limitation of Liability

JC&E, LLC shall not be liable for any direct, indirect, incidental, or consequential damages resulting from use of this Site.

Indemnification

You agree to indemnify and hold harmless JC&E, LLC from any claims arising out of your misuse of this Site.

Governing Law

These Terms shall be governed by and interpreted under the laws of the State of New Mexico.

Any disputes arising from these Terms shall be resolved in the appropriate courts located in New Mexico.

Contact Information

JC&E, LLC

Phone: +1 (505) 238-7107

Email: [email protected]

Website: https://jcehvac.com